Customer Guarantees
Comfort Guarantee: We guarantee that the system(s) we have replaced in your home will heat or cool your home as we have stated. If the temperature range we have promised is not achieved, we will replace the system at no charge.
No Lemon Guarantee: If the compressor in your air conditioner fails once in the first five years, we will install a complete and new outside unit. If the heat exchanger in your furnace fails in the first ten years, we will install a new furnace.
Property Protection Guarantee: All property such as lawns, shrubbery, carpeting, floors, walls, furniture and door frames are protected. Damaged property will be replaced or repaired. Protective shoe covers and hall runners will be used on all work and traffic areas. If accidental damage occurs, we will have it professionally repaired at no additional charge. Our technicians arrive on time and always clean up after themselves.
Two-Year Parts and Labor warranty on all parts replace or work performed by Chiles Propane Heating and Cooling technicians.